SMS Opt-In Workflow

This page describes the opt-in process for receiving SMS messages from Colego.ai, specifically from our AI agent Rachel, as part of the candidate screening process for healthcare job opportunities.

Verbal Consent Process

• Candidates are contacted via phone or voice call by Rachel, our AI agent.
• During the conversation, Rachel clearly states that the candidate may receive follow-up text messages regarding their job application status, interview reminders, or next steps.
• The candidate gives verbal confirmation that they agree to receive SMS messages.
• Consent is documented in our candidate tracking system, including the call date/time, the agent identifier (AI or human), and confirmation that consent was granted.

Message Examples

"Hi John, this is Rachel from Colego.ai. Your application for a Registered Nurse position is progressing. Reply YES to confirm interest. Msg & data rates may apply. Reply STOP to opt out."

Opt-Out Option

Every SMS message sent includes clear instructions for opting out by replying "STOP". Opt-out requests are honored immediately and logged in our system.

Support

If you have questions about this process, please contact us at support@colego.ai.